Careers

Manager

This is an incredible opportunity to advance your career! If you’re passionate about the beauty industry and styling hair, we need you!

Job Description ;

Position: Hairstyling Salon Manager

Company name: Aqua Hair & Beauty Ltd dba. Aqua Hair Salon

Business address & Work Location: #207-181 Keefer PL. Vancouver BC V6B 6C1

Compensation: $22 ~ $25/hour

Hours of work : 35 ~ 40 hr /week

Benefit: basic salary plus commission

Vacant: 1

 

Job Duties: 

1. Market the salon and grow the business 
   – Utilize existing business building tools and programs to increase sales, increase customer count and retain customers;
   – Promote and sell services and products, including recommending and selling additional services and/or retail products which will enhance and improve the customer’s image and/or contribute to the customer’s satisfaction with services performed;
   – Coordinate promotional sales displays as directed by the Company;
   – Maintain professional appearance and a positive attitude.

 

2. Provide exceptional customer service 
   – Understand the needs of customers; handle and resolve customer service issues to maintain customer loyalty;
   – Conduct quality consultations by suggesting hairstyles according to physical features of the customer, current styles, or from the customer’s instructions;
   – Communicate to the customer a clear understanding of the pricing before services are performed;
   – Display a sound understanding and perform all available services in a competent, efficient and professional manner;
   – Coach and develop the team through existing customer service training programs.
3. Manage and control expenses 
   – Create weekly salon schedules and direct changes using available scheduling;

– Correctly charge for services rendered and products purchased, including proper discounting according to Company policy;
– Effective control of salon operating costs such as supply and retail inventory,  utilities, and maintenance costs;
– Safeguard company assets.  Audit salon to ensure employees charge correctly for services and products. 

– Ensure timely bank deposits are made. 

 

4. Lead and develop a team 
   – Recruit, interview, hire and retain staff;
   – Motivate the team creating a positive work environment;
   – Maintain professional appearance and a positive attitude;
   – Train and provide guidance to employees on the use of all business operating systems;
   – Train and provide guidance to employees on proper techniques for services offered;
   – Set clear goals and objectives for team, measure performance and provide guidance to the team through regular communications to meet those goals;
   – Document important conversations, incidents and goals.  Approve time off and schedule employees according to forecasting requirements;
   – Discipline and terminate staff when appropriate with the approval of the Area Supervisor.

 

5. Complete required administrative tasks/compliance
   – Enforce and promote all corporate policies, procedures and work rules;
   – Ensure closing procedures are adhered to and daily bank deposits are made;
   – Ensure the cleanliness of the salon and that the salon complies with all applicable state and local sanitation rules;
   – Perform a variety of tasks related to salon operations, including but not limited to:  answering telephones, stocking shelves, taking cycle counts/inventory, and other duties as assigned;
   – Ensure information in CMS system is correct and up to date, including employee and new hire information and salon price list;
   – Maintain and uphold safety standards by identifying and correcting conditions that affect salon safety;
   – Timely submission of all company required paperwork.
   – Ensure salon is open for all posted hours covering any employee’s shifts, if necessary.

 

Qualifications and requirements:
• Ability to work a minimum of 35 hours per week on a flexible schedule, including nights and weekends.  Occasional overtime may be required.

• Ability to work in a dynamic salon environment.
  • Good time management skills, good judgment, and the ability to multi-task.
  • Strong leadership qualities, motivated and respected; with a demonstrated ability to supervise and coach.
  • Well-developed interpersonal skills to communicate effectively with subordinates, peers, supervisors and clients.
  • Ability to read, digest and analyze various reports, including but not limited to various sales reports, time reports and loss prevention reports.
• Mathematical skills to accurately compute and complete required functions.
• Should have knowledge of hairstyling and at least one year managerial experience at the hairstyling salon.

 

How to apply :

by email – acquahairsalon@gmail.com

 

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Senior Hairstylist